**Job Title:**Service Administrator – Mesquite, TX**Job Description:**H Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service.
With locations across the United States, we pride ourselves on being an equipment company, run by equipment people.
We leverage our national portfolio of equipment with a local approach to provide reliability, fair prices and the support of a first-class service team.
Where others stop, we continue.The Product Support Admin provides support to the branches regarding warranty claims and inquiries, providing analysis of claims data to forecast/anticipate claims and structural issues with equipment manufacturers.
This role also serves as the main point of contact with manufacturers on outstanding claims.**Job Requirements:**• Serves as point of contact for branch employees on warranty claims.
Receives and reviews warranty documentation, ensures all documentation is provided, and provides expertise to the branch to facilitate processing warranty claims.• Manages claim filing deadlines for heavy equipment for multiple equipment manufacturers, ensuring all claims are filed by the manufacturer deadlines.
Provides assistance to branch employees on submission of these claims.• Posts financial data for warranty claims and equipment manufacturer payments.• Analyzes warranty claims reports and data in an attempt to identify equipment failure causes and anticipate warranty claims based on provided data.• Researches claim history of equipment manufacturers to identify if possible warranties/claims are available and provide assistance and expertise to the branch or customer inquiries.• Files all warranty claims, either via online or by mail.• Communicate with manufacturers on any outstanding claims within a timely manner.• Performs other duties as assigned.**Job Qualifications:**• High School Diploma/GED is required.• Previous experience with financial/accounting transactions is required.• Previous experience processing warranty claims is required.• Proficiency with Microsoft Office programs is required.• Able to monitor claim filing deadlines for multiple equipment manufacturers.• Strong customer service skills are required.Searching for a solid, growth-oriented company that values its employees?
Join H Equipment Services!
We offer competitive wages, excellent benefits and a 401K retirement savings plan with company match.EOE/AA Disabled/VeteransH Equipment Services was established in 1961.
We are a leading supplier of equipment for construction, earthmoving, compaction, paving and material handling customers.
In addition to specializing in rentals and sales, we offer extensive repair and maintenance programs with comprehensive parts inventories, mobile service, planned maintenance, fleet management, crane re-manufacturing and more!As a leader in the heavy equipment industry, we know that our success is a direct result of the hard work and dedication of our employees.
Each employee at H is a contributing partner in our goal attainment and future growth, which is why we invest in our workforce and offer competitive pay, great benefits, and a friendly environment.From our corporate office to our branches, we offer career opportunities for individuals that share our core values and work ethic while maintaining the highest standards of honesty and personal integrity.
Positions may be available in sales, rentals, parts, service, accounting, information systems, etc.We provide training designed to give you the skills and tools you need to succeed.In addition, we offer a comprehensive benefits package including medical and dental coverage, life insurance, short and long term disability, cafeteria (Section 125) program, 401K matching plan, PTO (Paid Time Off) and paid holidays.If you are looking for a solid, growth-oriented company that values its employees, H Equipment Services is the place for you.H Equipment Services is an Affirmative Action and Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without regard to race, color, creed, religion, age, disability, veteran status, genetic data, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.H Equipment Services will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.The post Administrative Assistant – Service – Mesquite, TX first appeared on Novagg.